workFeaturedFidelity

SLO Tracker

Centralized observability platform reducing Mean Time to Detection by 40% across 50+ engineering teams.

Overview

Challenge

Fidelity's 500+ microservices lacked unified reliability metrics. Teams couldn't track SLOs consistently, leading to slow incident detection and alert fatigue.

Solution

Built end-to-end SLO platform with alerts-as-code, error budget tracking, and automated breach notifications. Integrated OpenTelemetry across all services with a React dashboard for visibility.

Impact

Reduced Mean Time to Detection by 40% across 50+ teams. High-cardinality metrics POC cut alert noise by 50%, saving 20 engineering hours weekly.

Tech Stack

PythonFastAPIAWS LambdaPostgreSQLReactTypeScriptTerraformOpenTelemetry

Key Metrics

40% reduction in Mean Time to Detection
50+ engineering teams onboarded
20 engineering hours/week saved in alert triage

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